Default Settings

Analytics: All analytics tracking (Matomo) is disabled by default. Users must explicitly opt in via the cookie consent banner.

Survey geo-location: Disabled by default. Respondents must grant browser permission before any coordinates are collected.

Email notifications: Only system-critical notifications are enabled by default (security alerts, account changes). Marketing and digest emails require explicit opt-in.

Data sharing: No data is shared between organizations by default. Cross-org features (benchmarks) use anonymized, aggregated data only.

AI processing: Documents uploaded to Smart Desk are processed by Groq with zero-retention. No training on customer data occurs.

Data Minimization

We collect only data necessary for each feature's function. Optional fields (description, tags, phone) are never required. Survey response PII is pseudonymized in analytics pipelines.